Monchéri Nails & Spa Store Policy

Please review our policies & guidelines prior to booking.

Welcome to Monchéri Nails & Spa. Our goal is to provide a relaxing, refined experience with every visit. The following guidelines help ensure the best service for all of our guests.

Services Offered

  • Manicures & Spa Pedicures
  • Artificial Nails
  • Nail Art & Designs
  • Waxing
  • Head Spa
  • Tinting
  • Facials

Fixes & Service Concerns

  • Report issues before leaving for immediate correction.
  • Complimentary fixes must be scheduled within 10 days.
  • Receipt or service record may be required.
  • No refunds for change of mind.
  • Leaving the salon indicates acceptance of service.
  • Normal wear will incur a repair fee.

Appointments & Punctuality

  • Provide advance notice for cancellations or rescheduling.
  • Allow 5–10 minutes for sanitation and preparation if needed.

Personal Belongings

  • We are not responsible for lost or damaged items.
  • Please check your belongings before leaving.

Payments Accepted

Cash, Check, Visa, MasterCard, Discover, Venmo, Zelle, Apple Pay, Google Pay, Cash App, and Gift Certificates.

Gift Certificate Terms

  • Not redeemable for cash
  • Expired certificates cannot be accepted
  • Lost or stolen certificates cannot be replaced
  • All sales are final

Feedback & Guest Care

  • Contact management via email, Facebook or phone for any concerns.
  • Inform staff of medical conditions or accessibility needs.
  • Report unusual events immediately.
  • Photos may be taken with consent.

Thank you for choosing Monchéri Nails & Spa.
We look forward to pampering you!